Question: How Can I Speak To EBay?

How do I contact eBay seller by email?

If you can’t find a solution to your question, select Other, then select Contact the seller.

Type your question for the seller.

Select Send a copy to my email address if you’d like to receive a copy of the message.

Select Send message..

Is it safe to buy from eBay?

For Buyers – eBay is very safe. Their platform combined with PayPal’s protection is one of the safest places for buyers to purchase anything. … Sellers need to do their due diligence before selling anything on the platform since eBay almost always sides with the buyer when things go wrong.

How do I contact eBay if I have a problem?

If you have a problem with an item you bought on eBay, you can use the Resolution Center to report it to the seller and resolve your issue….Ask eBay for helpGo to the Resolution Center – opens in new window or tab.Find your request under Your requests and cases.Select See details.Select Ask eBay to step in.

Does eBay automatically refund?

You will have two business days to review a returned item and issue a refund. If no action is taken, eBay may automatically issue a refund on your behalf two business days after the tracking number shows a confirmed delivery status.

How do I find live chat on eBay?

On a selected number of prominent eBay pages such as Registering as a member and the Sell Your Item form, you will find a Live Help button. Upon clicking on the button, you will be asked for your User ID and email address to start chatting.

How do I ask eBay a question?

How to Ask Questions of eBay SellersScroll all the way to the bottom of the description to the Questions and answers about this item box and click the Ask a Question link. You’re presented with the Find Answers form.Select a topic from the list that most closely matches your query. … Click Continue to get an eBay message form.

How do I speak to someone at eBay UK?

Call the eBay customer service telephone number 0800 358 3229 free number or 0345 355 3229 for general enquiries with regard to the products and services that they offer. Through this phone number, you can also ask for assistance if you would like to sign up for a new eBay account.

How do I get a refund from eBay?

You can ask us to step in by going to the case in the Resolution centre, selecting Take action and then choosing Ask eBay to step in. Whenever possible, we recommend resolving your buyer’s issue and not asking us to step in.

How do I speak to someone at PayPal UK?

If you have any questions, contact our UK customer support team on 020 8080 6500* or 0800 358 9448* from a landline only or visit the PayPal Here community support page.

How do you know if an eBay seller is legit?

Any buyer who asks your Paypal information is NOT legit. If you give it to them, the next thing you will see is a fake Paypal message telling you that you have been paid. Check their feedback number/percentage, and feedback received and sent. Once your item sells, ebay sends an invoice.

Can eBay sellers steal your money?

Does ebay let sellers steal money? No, eBay doesn’t let sellers take your money and fail to deliver your item.

Can eBay force a refund?

The seller is required to reimburse eBay for the amount of the refund. … If eBay is asked to step in and help, the seller will no longer be able to issue a partial refund to the buyer, even if the item is returned used or damaged by the buyer.

Can you report price gouging on eBay?

Go to the listing and choose Report item, which you’ll find next to the description and shipping and payment options. On the File a report page, select Price gouging in the Report Category field. In the Reason for report field, select Price gouging. Select an option from the Detailed Reason field and then Send.

How do you complain to eBay about a seller?

eBay’s Resolution CenterGo to your My eBay page.In the Purchase History area, click the link to take you to the items you’ve purchased.Scroll down the page to find the item in question and choose Resolve a Problem from the pull-down menu at the far right. … Choose the problem you’re having in your transaction and click Continue.More items…

How long do eBay sellers have to respond?

48 hoursThe seller will have 48 hours to respond to your offer, before the offer expires. Some sellers will respond, even if it’s only to decline the offer. Others won’t respond at all, if they’re not interested in your offer.

Will eBay refund my money?

You’re eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item. … If you haven’t received an item, we usually refund your money immediately via PayPal.

Can I speak to someone at eBay?

It is still possible to contact eBay and talk to a customer representative. Search “contact eBay,” and you will find a telephone number for customer service: 1-866-540-3229. … For online customer or technical support, eBay users can contact the online Helpdesk.

How do I email eBay?

You can contact eBay Customer Service in the following ways:Select Contact us at the bottom of this page.Scroll to the bottom of any eBay Help article and choose a contact option.Get in touch with us by email.