Question: How Do I Cancel My Myki Card?

Can I get a refund on a monthly train ticket?

There must be at least seven days remaining on a monthly or longer Season Ticket, or at least three days remaining on a 7-Day Season Ticket to obtain a refund (although on some 7-Day Season Tickets there may be no refund value after three days of use, dependent upon the relevant Anytime Day Return price..

What happens if you don’t tap off the bus?

What happens if I forget to tap off? You will be charged the single fare to the end of the route, so always remember to tap off in order to pay the correct fare.

Can myki money be refunded?

If your myki has expired but you still have a positive balance on it, you can apply for a refund by calling 1800 800 007. You can’t use the online form to apply for this kind of refund.

How much is a 2 hour myki fare?

myki Money 2 hour fare2 hourZone 1 + 2Zone 2Full fare$4.50$3.00Concession$2.25$1.50

How much does it cost to buy a myki card?

A full fare myki card costs $6 and a concession, seniors or child myki costs $3. For more information about how to use your myki, visit ptv.vic.gov.au or call 1800 800 007.

What does MYKI stand for?

contactless smart card ticketing systemMyki (/ˈmaɪ. kiː/ MY-kee) is a reloadable credit card-sized contactless smart card ticketing system used for electronic payment of fares on most public transport services in Melbourne and regional Victoria, Australia. Myki replaced the Metcard ticketing system and became fully operational at the end of 2012.

How do I get a refund on my concession card?

Commuters who want to check if there is any refund for their monthly concession passes can visit TransitLink’s website. From today, they can also call the TransitLink hotline on 1800-2255-663. The hotline operates on weekdays between 8am and 6pm, except public holidays.

Which is better myki money or myki pass?

The difference between myki passes and myki money myki pass is like a monthly or yearly ticket, but it has more options. You decide which zone(s) you will travel in and how many days you want to travel for, seven days or anywhere between 28 and 365. myki money basically means pay-as-you-go.

Can I convert myki money to myki pass?

You can then use the new myki money credit to travel, or you can use the credit to buy another myki pass for a different zone or time period. You can convert an unused myki pass OR a partially used myki pass to myki money.

Do I need to touch off my myki?

When the conductor checks your myki, they’ll set the default fare to the end of the line you’re travelling on. If you’re a V/Line passenger, you need to touch off after every journey otherwise you’ll pay a default fare. This may be a higher cost than your journey.

How much money is left on my myki card?

Yes, you can check myki balance online. If you have registered your myki online, you can see your current balance and cost of recent trips. You will be able to see 6 months of transition details on your myki card online. Travel and transactions details typically appear online with 24 hours.

Does myki money expire?

The validity of a Myki card expires four years after purchase, although the expiry date is not shown on the card itself. … Before your Myki expires you can go to any staffed railway station or PTV Hub to get a free replacement card. The remaining balance on your old card will be transferred to the new one.

Is my myki card still valid?

Your myki expires after four years. You can request a new myki smartcard through your online account.

What is the fine for not touching on myki?

Passengers travelling without a valid Myki can pay an on-the-spot penalty of $75. If they fail to do so, they are issued with a $223 infringement notice.

Can I cancel my myki pass?

Only full refunds can be made. Once a myki has been refunded it is cancelled and cannot be used for travel anymore. If you have a myki pass that you’ve partially used, we’ll calculate your refund by deducting the fare for the time that’s already passed. For more information visit ‘Calculating your refund’.

What to do if your myki has expired?

If your myki has expired, or is due to expire within 60 days, you’re entitled to an on-the-spot replacement. Your current balance will be transferred to the new myki, which you can use immediately. If your expired myki is registered, your replacement myki will be registered automatically.

Is MYKI free before 7am?

Your metropolitan train journey is free if you touch on and off before 7.15am on a weekday. Your journey won’t be free if your myki balance is negative.

What happens if you don’t tap off?

If you do not tap on, you may be fined for travelling without a valid ticket. If you do not tap on but do tap off at the end, you will be charged the default fare. If you tap on at the beginning and then forget to tap off at the end of your trip, you will be charged the default fare for an incomplete trip.